Data Retention Policy

Last Updated: 29 January 2025

This Data Retention Policy outlines how CzechCourse.com manages and retains educational data and personal information in compliance with applicable laws and regulations, including GDPR and educational data protection standards.

1. Types of Data We Retain

• Account Information:
  • Basic profile data (email, name if provided)
  • Account preferences and settings
  • Login and security information
• Learning Progress Data:
  • Course completion records
  • Quiz and assessment results
  • Exercise submissions and corrections
  • Learning achievements and certificates
• Usage Data:
  • Learning patterns and preferences
  • Time spent on lessons
  • Feature usage statistics
• Payment Information:
  • Purchase history
  • Subscription records
  • Payment method tokens (no full payment details stored)

2. Retention Periods

• Active Accounts:
  • Account information is retained while your account remains active
  • Learning progress data is maintained throughout your learning journey
  • Course completion certificates are stored permanently
• Inactive Accounts:
  • Accounts inactive for 24 months may be archived
  • Archived data is retained for an additional 12 months
  • Basic achievement records are kept for 5 years
• Payment Records:
  • Transaction records are kept for 7 years (tax compliance)
  • Subscription history is maintained for 3 years after cancellation

3. Data Management

• Regular Review: We conduct periodic reviews of stored data to ensure compliance with retention schedules.
• Data Export: Users can request a copy of their learning data and progress history at any time.
• Data Deletion: Upon request, we will delete personal data subject to legal and legitimate business requirements.

4. Special Considerations

• Children's Data: Data of users under 13 is handled with additional care and deleted upon parental request.
• Educational Records: Learning progress and achievement data may be retained longer for educational continuity.
• Legal Requirements: Certain data may be retained longer to comply with legal obligations or resolve disputes.

5. Data Security

All retained data is protected using industry-standard security measures:

• Encryption at rest and in transit
• Regular security audits and updates
• Access controls and monitoring
• Secure backup systems

6. Your Rights

You have the right to:

• Request a copy of your stored data
• Update or correct your information
• Request deletion of your data (subject to retention requirements)
• Export your learning progress and achievements

7. Contact Us

For questions about our data retention practices or to exercise your data rights, please contact us at contact@czechcourse.com.