Refund Policy
CzechCourse offers a 20 Day Money-back Guarantee for first-time paid commitments during the founding launch period.
Eligible payments
You may request a refund review within 20 days for:
- Your first paid subscription checkout.
- Your first lifetime purchase.
- A lifetime upgrade charge.
Renewals
Subscription renewals are not eligible for automatic refund review by default. If there is a billing error or exceptional situation, contact us and we will review it manually.
How to request a refund
Sign in to your account, open Billing, and submit a refund request. Approved refunds are returned through Stripe to the original payment method. Access connected to the refunded payment may be revoked.
Contact
Questions about refunds can be sent to [email protected].